OUR RESPONSE TO COVID-19
June 24, 2020
To our Valued Guests,
The Coronavirus (COVID-19) has impacted the lives of so many globally. We want to keep our clients and guests as informed as possible in this ever-evolving time. The health & safety of our guests and employees is our #1 priority.
During this situation surrounding COVID-19, we ask for your patience and empathy as we navigate through this uncertain time together. We are grateful for such understanding couples. All of us in the hospitality industry have been working together on the safety guidelines so that we can re-open and gather in a safe manner. We are stressing the importance of advance notice for re-opening our industry, and continue to push for decisions to be made so that we can share that information with our couples and clients as soon as possible.
What we know now is that indoor gatherings are limited to 25 people through July 15th. Governor Lamont's office has discussed re-opening indoor events to a 50 person capacity effective July 15th. However, it is important to note that CT has to continue to hit specific criteria for re-opening in order for the phases to move ahead and events will continue to have certain restrictions to mitigate the spread of COVID-19.
Saint Clements Castle has been monitoring a variety of sources including the U.S. Centers for Disease Control and Prevention, World Health Organization and the State of CT for the latest updates and recommendations affecting our operations. We are following the guidelines and executive orders from the Governor’s office that allow us to help guide our clients and couples to make the safest decision regarding their event.
At this time, Saint Clements Castle is in the process of rescheduling all events through August 1, 2020. If your event is after August 1, 2020 and you have questions or concerns please contact your Sales Manager directly or email firstname.lastname@example.org as we are always available to discuss your event.
We are working around the clock to help you with your event and provide daily updates.
Please know we are with you and we will get through this together.
Thank you for trusting Saint Clements Castle!
VISITATION PROTOCOL: Updated 5/29/20
For the safety and wellness of our valued guests and employees, we will be implementing the following visitation protocol:
We have completed the required self-certification process that has allowed us to open our business and sales office. This also permits newly engaged couples and clients to tour the venue and grounds in person. For the safety of our valued guests and employees these tours will be by appointment ONLY. Tours will be limited to 4 guests and all guests will be required to wear a mask or cloth covering. Wearing gloves is also recommended by the CDC. We are excited to meet all prospective couples face to face, but we would like to remind you that we are taking every necessary precaution to avoid the spread of COVID-19 and will continue to do so going forward
No walk-ins permitted until further notice
LEARN MORE ON HOW TO STOP THE SPREAD OF GERMS FROM CDC: